Returns & Refunds policy

We hope you love your Dotted Dreams & Journals purchase. If you are not satisfied with your order, please contact us within 14 days of delivery to request a return.

Items must be returned in their original condition. Buyers are responsible for return shipping costs and for any loss in value if an item is not returned in its original condition.

Custom or personalized items are not eligible for return or exchange, unless they arrive damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.

Once an eligible return is received and inspected, a refund will be issued to the original payment method. Original shipping charges are non-refundable.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail felecia@dotteddreams.com